Planto Green is an online plant store offering seeds, healthy plants, and agriculture solutions, guided by the expertise of Dr. M.S. Kaletha — Retired Professor with PhD in Forestry and 35+ years of experience.

Our physical store is located at Near GMVN Alaknanda Hotel/Bus Stand, Main Road, Srinagar Garhwal, Uttarakhand. We currently deliver to Uttarakhand and Delhi NCR regions.

By visiting our website, creating an account, or placing an order, you confirm that:

• You are at least 18 years of age
• You have read, understood, and agree to these Terms & Conditions
• The information you provide is accurate and complete
• You will comply with all applicable laws and regulations

Planto Green offers a My Account feature for registered users. By creating an account, you agree to:

• Provide accurate, complete, and up-to-date information during registration
• Keep your account password confidential and secure
• Be responsible for all activities that occur under your account
• Notify us immediately at plantogreen34@gmail.com if you suspect unauthorized use of your account

Planto Green reserves the right to suspend or terminate accounts that violate these terms or engage in fraudulent activity.

• All products listed on our website are subject to availability.
• Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change product prices at any time without prior notice.
• Product images are for representation purposes only. Actual plants may vary slightly in size, shape, or color due to their natural nature.
• In case a product is out of stock after your order is placed, we will notify you and offer a refund or alternative.

Planto Green accepts the following payment methods:

• Prepaid Online Orders: UPI, Credit/Debit Card, Net Banking, Wallets — processed securely via Razorpay.
• Cash on Delivery (COD): Available for eligible locations within our delivery zones.

Planto Green reserves the right to cancel any order in case of suspected fraud, pricing errors, or stock unavailability. A full refund will be issued in such cases.

We currently deliver to Uttarakhand and Delhi NCR regions. Orders are delivered within 3-5 business days from the date of confirmation.

For complete details, please refer to our Shipping & Delivery Policy.

Refunds are applicable only for damaged or wrong items reported within 24 hours of delivery with photo/video proof. We do not accept returns or refunds for change of mind.

For complete details, please refer to our Refund & Return Policy.

All content on the Planto Green website — including text, images, logos, graphics, and plant information — is the property of Planto Green and is protected under applicable intellectual property laws.

• You may not copy, reproduce, distribute, or use our content without prior written permission.
• Unauthorized use of our brand name, logo, or content may result in legal action.

You agree not to engage in any of the following activities on our website:

• Placing fraudulent or fake orders
• Using our website for any unlawful purpose
• Attempting to hack, disrupt, or damage our website or servers
• Misrepresenting your identity or impersonating another person
• Posting false reviews or misleading information
• Scraping or copying our product data, pricing, or content

Planto Green shall not be liable for:

• Any indirect, incidental, or consequential damages arising from the use of our website or products
• Delays in delivery caused by third-party courier partners, natural calamities, or government restrictions
• Plant damage or death due to improper care after delivery
• Any loss resulting from unauthorized access to your account

Our maximum liability shall not exceed the amount paid by you for the specific order in question.

Our website may contain links to third-party websites for your convenience. Planto Green is not responsible for the content, privacy practices, or accuracy of any third-party websites. Visiting such links is at your own risk.

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Uttarakhand, India.

Planto Green reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our website after any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.