When you visit our website or make a purchase, we may collect the following information:

• Personal Information: Name, email address, phone number, and delivery address when you place an order or contact us.
• Payment Information: Payment details processed securely through Razorpay. We do not store your card or bank details on our servers.
• Usage Data: IP address, browser type, pages visited, and time spent on our website for analytics purposes.
• Communication Data: Messages or emails you send us through our contact form or email.

We use your information for the following purposes:

• To process and deliver your orders
• To send order confirmation and delivery updates
• To respond to your queries and provide customer support
• To improve our website and services
• To send promotional offers or updates (only if you have opted in)
• To comply with legal obligations

All payments on our website are processed securely through Razorpay, a trusted and RBI-compliant payment gateway. Your financial information is encrypted and never stored on our servers.

We follow PCI-DSS standards to ensure the highest level of payment security for our customers.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited cases:

• Delivery Partners: We share your name and address with our logistics/courier partners to fulfill your order.
• Payment Gateway: Razorpay receives your payment details to process transactions securely.
• Legal Requirements: We may disclose your information if required by law or to protect our legal rights.

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can choose to disable cookies through your browser settings. However, some features of our website may not function properly without cookies.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order-related data is typically retained for a period of 3 years for accounting and legal purposes.

You have the following rights regarding your personal data:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data (subject to legal obligations)
• The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at plantogreen34@gmail.com

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have accidentally collected such information, please contact us immediately.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.